Add your heading text here ..

Effective Date:15.10.2024

Introduction

Twisted Juice Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, https://www.joltstrips.co.uk, or interact with our products or services.

Information We Collect

We may collect the following types of information about you:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment information.  
  • Usage Information: We may collect information about how you interact with our website, such as the pages you visit, the links you click, and the time and date of your visits.
  • Device Information: We may collect information about your device, such as your IP address, browser type, and operating system.

How We Collect Information

We collect information in several ways, including:

  • When you provide it directly: This includes when you create an account, place an order, or contact us.
  • Automatically: We may collect information automatically when you visit our website using cookies, web beacons, and other tracking technologies.

How We Use Your Information

We may use your information for the following purposes:

  • To process your orders: We use your information to process and fulfill your orders.   
  • To communicate with you: We may use your information to communicate with you about your orders, products, and services.
  • To improve our website and products: We may use your information to improve our website, products, and services.
  • To comply with legal requirements: We may use your information to comply with legal requirements, such as tax laws and reporting requirements.
  • To protect against fraud: We may use your information to protect against fraud.

Disclosure of Your Information

We may disclose your information to:

  • Our service providers: We may disclose your information to third-party service providers who help us operate our business, such as shipping carriers, payment processors, and marketing agencies.
  • Legal authorities: We may disclose your information to legal authorities if we believe it is necessary to comply with a legal obligation or to protect our rights or the rights of others.  

Your Rights

You have the following rights:

  • Access: You have the right to access the information we hold about you.
  • Rectification: You have the right to rectify any inaccurate information we hold about you.
  • Erasure: You have the right to request the erasure of your information in certain circumstances.
  • Restriction: You have the right to restrict the processing of your information in certain circumstances.
  • Object: You have the right to object to the processing of your information in certain circumstances.
  • Data portability: You have the right to data portability in certain circumstances.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about you and your interactions with our website. You can manage your cookie preferences through your browser settings.

Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.  

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: